Last Updated: January 2026

Zid Baaz's Privacy Policy — Your data is our responsibility

Zid Baaz takes the security of your personal information very seriously. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it protected.

SSL encryption
Secure Data
Your Data Is Never Sold
Full Control
Transparent Policy

Our Privacy Commitment

A quick overview of how Zid Baaz keeps your information secure.

Data Storage Security

All personal data on Zid Baaz is stored in encrypted databases. Unauthorized access is fully prevented.

No Data Shared with Third Parties

Your personal information is never sold or rented to any third party. It is used solely to improve the services provided to you.

You're in control of your data

You can request to update, delete, or export your data at any time. Full control remains with you.

Cookie transparency

Zid Baaz uses cookies solely to improve your experience. You can update your cookie settings at any time.

Immediate Response to Data Breaches

In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.

Clear & Plain Language Policy

Zid Baaz's privacy policy is written in plain, straightforward English so any user can understand it — no legal jargon required.

1 Introduction

Welcome to Zid Baaz. This privacy policy ("Policy") describes how Zid Baaz ("we", "us") collects, uses, stores, and protects your personal information. By using the zidbaaz.org website and any associated mobile apps, you agree to the terms of this privacy policy.

We believe transparency and trust are the foundation of any lasting relationship. That is why this policy is written in clear, simple language — so every user can easily understand what Zid Baaz does and does not do with their data.

Important: This privacy policy is Zid Baaz's Terms & Conditions to be read together. Both policies combined form the complete framework governing your use of the account.

2 What information is collected

When you use the Zid Baaz platform, we collect the types of information listed below. Each item is collected for a specific reason, which is explained alongside it.

Data Type Example When collected
Identity Information Name, date of birth, gender At the Time of Registration
Contact Information Email, phone number, address For Registration & KYC Verification
Identity Documents NID, passport, driving license KYC verification process
Financial information BKash/Nagad number, transaction history For Deposits & Withdrawals
Device Information IP address, browser, OS Automatic at Every Login
Gaming Activity Betting history, wins and losses Time Spent Gaming

Zid Baaz does not collect any information beyond what is described above without your consent. If you log in via social media, limited profile data from that platform may be accessed — only to simplify the account creation process.

3 Purpose of Data Collection

Data collected by Zid Baaz is used only for specific, defined purposes. We never use your information beyond what is necessary.

  • Account creation and management: For registration, login, and profile updates.
  • Identity Verification (KYC): To meet legal obligations and ensure account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: To address your complaints or queries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze user experience and continuously improve our platform.
  • Marketing Communications: To send you promotional offers and updates with your consent.
  • Legal compliance: To meet regulatory requirements.

Unsubscribe from Marketing Emails: You can unsubscribe from marketing emails at any time through your account settings. However, important notifications related to transactions and account security cannot be turned off.

4 Data Sharing & Disclosure

Zid Baaz does not sell your personal information to third parties. However, limited data sharing may be necessary in certain circumstances:

  • Payment Processors: Limited financial information is shared with payment partners such as bKash, Nagad, Rocket, or banks to process transactions. These partners are bound by their own privacy policies.
  • Technology Service Providers: We work with hosting, analytics, and security providers to operate the platform. They may only use data in accordance with Zid Baaz's instructions.
  • Legal authorities: Relevant information may need to be shared in response to court orders, regulatory requests, or other legal obligations.
  • Fraud Prevention Agencies: Information may be disclosed to relevant authorities if money laundering or fraud is suspected.

Outside of the cases above, no information is shared with any third party without your consent. In the event of a business merger or acquisition, data may be transferred, but you will be notified in advance.

5 Cookie Policy

Zid Baaz uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

  • Essential cookies: Required for the website to function properly. Maintains your login state and ensures security.
  • Performance Cookies: Helps us understand how users interact with the site.
  • Functionality Cookies: Remembers your preferences, such as language and layout.
  • Targeting Cookies: Used to show you relevant offers based on your interests.

You can manage cookie settings through your browser. Note that disabling cookies may affect the functionality of certain features.

6 Data Retention Period

Zid Baaz does not retain your data longer than necessary. How long we keep it depends on the type of information and any applicable legal requirements.

  • Account information: For the duration of account activity and a minimum of 5 years after closure.
  • Financial transaction records: Up to 7 years, as required by legal obligations.
  • KYC documents: Retained for up to 5 years after account closure.
  • Gaming History: For the duration of account activity and 3 years after closure.
  • Customer Service Records: Up to 2 years after an issue has been resolved.

Data Deletion Request: Data is automatically deleted once the retention period expires. You may also request early deletion — however, some data may need to be retained due to legal obligations.

7 Your Rights

As a Zid Baaz user, you have the following rights over your personal data:

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restriction of Processing: The right to request that the processing of your data be restricted in certain cases.
  • Right to Data Portability: The right to receive your data in a structured, portable format.
  • Right to object: The right to object to your data being used for specific purposes.
  • Right to Withdraw Consent: The right to withdraw previously given consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days of receipt.

8 Children's Privacy

The Zid Baaz platform is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18.

If a parent or guardian believes that a minor's information is present in our database, please notify our support team immediately. We will promptly delete that information and close the associated account.

A note for parents: Use content filters or parental control software to prevent children from accessing platforms like Zid Baaz. To learn more about responsible gaming, Responsible Gaming Page View.

9 Security Measures

Zid Baaz uses industry-standard security measures to keep your data safe. Our security infrastructure is regularly updated and tested.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Protecting servers from external attacks.
  • Regular Security Audits: Third-party experts conduct regular security audits.
  • Restricted Access: Only authorized personnel are permitted to access data on a need-to-know basis.
  • Data Backup: Regular backups ensure your data remains safe and recoverable.

However, no transmission over the internet can be guaranteed to be 100% secure. Please keep your account password strong and never share it with anyone.

10 Policy Changes

Zid Baaz may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification will be sent to your registered email address.

  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • Previous versions of the policy can be provided by the support team upon request.
  • We will endeavor to provide at least 14 days' notice before any major policy changes.

11 Contact

If you have any questions or concerns about this privacy policy, please get in touch with us. Our dedicated privacy team is always ready to assist with your requests.

Data Protection Officer (DPO): For urgent data protection concerns, contact our DPO directly at: [email protected]

A Safe & Trusted Platform

Your data is secure — get started now

Your privacy is our top priority at Zid Baaz. Register today and enjoy gaming in a safe, secure environment.

বাংলা